Many emergency departments do not focus resources on lobby triage. This is due, in part, to a misconception that the most influential patient entry point is ED traffic from EMS. This perspective results in strong team members and efficiency and quality strategies...

  As hospital margins shrink, hospital leaders seek strategies to enhance revenue. Accurately capturing Case Mix Index (CMI) is a prime way to do just that. The key? Physician documentation. At each of our partner hospitalist programs, we see consistent...

  Best practices to support your patients, providers, and hospital performance in unprecedented times    Whether your hospital is inundated with COVID-19 patients or struggling with volume downturn or both—this pandemic challenges you to innovate. It transformed...

  This Spring, in response to the surging volume of COVID-19 patients, the State of California opted to open a Los Angeles Surge Hospital (LASH). The state selected Dignity Health, in partnership with Kaiser, to set up the hospital. VEP Healthcare (VEP) was...