1001 Galaxy Way, Suite 400, Concord, CA 94520 | Phone: (925) 225-5837 | Main Fax: (925) 225-5838
Why VEP Healthcare?
Background: “The VEP Effect”
VEP Healthcare began providing emergency medical management services in 1981. In the years since, our expertise has expanded into hospitalist services, intensive care, clinical decision units, and telehealth. Today, the owners of VEP – our physicians, advanced practice clinicians, and corporate personnel – deliver clinical staffing and management services to major urban, smaller community, and rural hospitals nationwide. Our partner hospitals call our positive impact on quality, efficiency, and patient satisfaction “The VEP Effect.”
VEP is actually looking to have a solid relationship where everyone is partnering, growing together, and taking care of patients.Kevin Vaziri
Maximizing both quality and value
We streamline delivery of services and implement best practices that maximize the quality of care and produce measurable value:
- Faster throughput
- Improved reimbursement
- Lower malpractice claim rates
- Stronger ability to attract the best providers
- Higher patient satisfaction
The patient satisfaction scores were the highest I have ever seen for our hospital.Sean McMurray, FACHE
RECRUITING AND RETAINING PASSIONATE PROFESSIONALS
VEP is well known for attracting and retaining highly qualified physicians and advanced practice clinicians. Our provider-owned business model, company culture, quality incentives, and competitive compensation enable our recruiting team to secure candidates who are passionate about delivering quality care.
VEP leadership sets the standard for quality and provides the means to achieve it:
- Thoroughly vetted candidates
- Regular provider evaluations and mentoring
- Ongoing education and training
- Rigorous QA and risk management programs
- Senior management support for new quality initiatives
VEP has an outstanding track record of integrating services throughout client hospitals, from the front lines of clinical care to community board levels. Our focus on collegial collaboration between hospital leaders, VEP physician executives, and VEP site leaders results in measurable improvements.
Hospitals benefit from more efficient delivery of services.
Patients benefit from higher quality care.
Earning the trust of our patients and partners
VEP’s dedication to compassionate care for every patient and to efficient service for every hospital is evidenced by our outstanding patient satisfaction rates, long-lasting partnerships with hospitals, and loyalty of our providers.
To earn the trust of our patients, we focus on understanding diverse patient populations and maintaining a professional yet approachable bedside manner.
VEP’s president, vice president of quality, vice president of patient satisfaction, and vice president of clinical services make regular visits to support onsite medical staff. VEP also provides ongoing training, resources, and tools to ensure providers’ success.
To earn the trust of our partner hospitals, we focus on:
- Innovative cost controls
- Rapid Patient Management – our highly successful RPM™ Program
- Physician compensation tied to productivity and performance metrics
- Innovative programs such as VEPeds™ and Kid Qualifier Certification to comply with national guidelines for pediatric care in the ED